You must be 18 years of age or older to use our website and purchase from us.
As a responsible retailer we take the safety and security of the general public very seriously.
Products such as crossbows or bladed articles will require age verification before they get sent out to you.
We have a system in place where you can upload your valid photo ID such as driver's license or passport to your account which we will then check and process your order if you are over 18.
This is very easy to do so and instructions will be provided via email once you have placed your order.
The only forms of ID we accept are below:
- Passport (UK or International, unexpired)
- Driving licenses (UK or EU, unexpired)
- Proof of age cards with a PASS logo (such as CitizenCard)
- EU national identity card
Please note: if you are unable to provide valid ID we will refund your order. An admin fee of 2% will be charged as it costs us money to refund and process your order.
If the refund is our fault, you will not be charged a fee.
How to upload your ID?
If you don't have an account with us:
- Please click here to go to the account creation page.
- Complete the form, making sure to upload your ID.
- Use the same email address you used for you order if you have placed one as this will make it easier to manage your account.
If you already have an account with us:
- Please click here to go to the edit account page.
- Make sure you are logged in.
- After logging in, if you are not automatically redirected to the edit account page, please go to your account and click 'Edit Account'.